Privacy & Data Governance

Privacy Policy

Last Updated: July 25, 2026 • How SellerOS Protects Your E-Commerce Data

Zero Third-Party Data Selling Pledge

Your Business Data Belongs 100% to You

SellerOS will never sell, lease, or trade your product catalogs, supplier contacts, sales figures, or customer records to third-party marketplaces, advertisers, or competitors. All catalog & stock data stored on SellerOS remains strictly private and confidential.

1. Information We Collect

To provide unified multi-platform inventory management, order tracking, and image utility tools, SellerOS collects the following information when you register or interact with our services:

  • Account Information: Store name, seller name, business email address ([email protected]), and phone/WhatsApp number.
  • Business & Catalog Data: Product titles, SKU codes, stock quantities, marketplace return fee matrices, and supplier shop location pins.
  • Technical & Analytics Logs: Anonymized IP addresses, browser type, device identifiers, and session cookies used for security and performance optimization.

2. How Your Information Is Used

Your data is processed strictly for essential application functions:

  • Calculating return shipping fee losses across Amazon, Meesho, Flipkart, and 22 Indian channels.
  • Processing shipping label crops, AI background removals, and GST B2B invoice exports.
  • Notifying registered users 30 days in advance before any subscription plan or billing changes occur.
  • Preventing automated bot spam, fraud, and unauthorized API exploitation.

3. Data Storage & Encryption

All information transmitted between your web browser and SellerOS servers is protected with TLS 1.3 256-bit SSL encryption. Data is stored in secure, isolated PostgreSQL database instances with automated daily encrypted backups.

4. Official Contact Information

For any privacy inquiries, data deletion requests, or support questions:

Email: [email protected]

Location: Surat, Gujarat, India